// Legal
Last updated: May 2026 · Effective: May 2026
TradeBot AI ("we," "us," "our") provides custom AI texting agents for trade businesses. We are a service provider — we build and operate AI software on behalf of our business clients. We are not a party to any service agreement between a trade business and its customers.
By subscribing to our service, you agree to:
You agree not to:
Important: Our AI agents are automated software. They may occasionally produce incorrect, incomplete, or outdated responses. Business clients are responsible for reviewing and maintaining the accuracy of their knowledge base and for supervising their AI agent's performance.
All software, systems, designs, and processes that make up the TradeBot AI platform are our intellectual property. Your use of the service does not grant you any ownership rights over our platform.
You retain ownership of the content you provide — your business information, FAQs, pricing, and other knowledge base content. By providing this content, you grant us a limited licence to use it solely for the purpose of operating your AI agent.
Conversation content generated by our AI agents based on your knowledge base is considered a work product of the service and is owned by the Business Client for their own records.
You may cancel your subscription at any time by contacting us. Cancellation takes effect at the end of your current billing period. We will export your knowledge base data in a standard format upon request within 30 days of cancellation.
We may suspend or terminate your access immediately if you violate these terms, fail to pay, or if we are required to do so by law. We will provide notice where reasonably possible. For non-payment or minor violations, we will attempt to give 7 days notice before termination.
The service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that AI responses will always be accurate or appropriate.
To the maximum extent permitted by law, TradeBot AI's total liability to you for any claim arising from your use of the service is limited to the amount you paid us in the 3 months preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost customers, or reputational harm, even if we have been advised of the possibility of such damages.
We are not liable for the actions of third-party AI providers, calendar systems, or any other third-party service we integrate with.
You agree to indemnify and hold harmless TradeBot AI and its operators from any claims, damages, or expenses (including reasonable legal fees) arising from:
We target high availability but do not guarantee 100% uptime. Scheduled maintenance will be communicated in advance where possible. We are not liable for revenue lost during downtime periods.
Third-party AI providers (Anthropic, OpenAI, Google, Groq) may experience outages independently of our systems. We will attempt to route to alternative providers where configured, but cannot guarantee uninterrupted AI availability.
These terms are governed by the laws of the State of Idaho, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Idaho, and you consent to personal jurisdiction there.
If any provision of these terms is found unenforceable, the remaining provisions continue in full force.
We may update these terms from time to time. Business clients will be notified by email at least 14 days before material changes take effect. Continued use of the service after the effective date constitutes acceptance of the new terms.
For minor changes (typos, clarifications), we may update without notice. The "Last updated" date reflects the most recent revision.
TradeBot AI
Questions about these terms or your account:
Email: [email protected]
Response time: within 5 business days